As part of an assignment in my Social Media class I was required to try a new tool, resource, or community that I was curious about. The professor listed a few sites and I settled on Diigo.
I actually tried a few of the sites that were listed, although that was not my original plan. When I found a description of Diigo as a social bookmarking site I suspected that it might have real value, and hoped that checking it out would be worth my time. The name itself grabbed my attention, Digest of Internet Information Groups of Other-stuff (Diigo). And at this point I am very pleased with Diigo and appreciate Joni bringing it to my attention.
I started by watching the most recent 3rd party YouTube tutorials of Diigo to learn the basics, so that I could at least register for an account and start participating. I then watched the tutorials posted on the Diigo site, once I had established my account and gained access. I then decided to organize my library, so that when I ventured out on to the wider web my Diigo would be ready to help me organize my highlights, bookmarks, and notes. And according to the tutorials one must first build their lists, and in may case my lists were to be my two UCDenver courses. However, my library screen did not have the “add lists” button, or even the subheading for lists. I navigated to Diigo’s help menu, and in the tutorial section I found the following:
My Library Tutorial
-You do not have permission to add comments
I then found that the link to Diigo’s help forum was dead. I even registered for and searched Quora, where I found the same question pertaining to list creation, but no answer. I searched the web yet again and finally came upon the Diigo blog, which in the end helped me navigate to a Facebook post where I learned that the lists feature had been deprecated. One is to now use the outliner instead of lists to organize their library.
I invested a good bit of time in this “try something new” assignment, and yet I’m pleased with the outcome, as I believe that Diigo is well worth my time. I intend to use Diigo for a research tool, and yet it has even more value as collaborative tool for a teacher, where a teacher can set up student accounts and then share, organize and edit student bookmarking https://www.diigo.com/education.
In the end, the frustration that I experienced with Diigo could have been obviated had the Diigo team properly updated their help information. And I realize 3rd party YouTubes always present a risk, and yet I still value them, as even in this case they provided valuable information, and yet were outdated, and therefore didn’t reflect the latest configuration of Diigo. This exercise also highlights the value of Diigo, as one could build a group of shared bookmarks and notes to deal with just this sort of issue. I am now a dedicated Diigo and appreciate it being shared with me!